Tayler Hernandez joined our team at The Post in April, coming on board as our Assistant Community Manager. As our community grows, Tayler is here to help support our members and elevate your work experience.
If you haven’t had the chance to connect with Tayler yet, stop by the front desk to say hi!
But to help you get to know her better in the meantime, we recently had a chat with Tayler and asked her six questions about herself.
Here’s what she told us.
1. Are you from Tucson originally?
Yes—born and raised!
2. What was your work background before ending up at The Post?
Before I came to The Post, I worked at a veterinary center for quite a while—with Chelsea Dietz, actually—but I’ve done a lot of different things.
I did, and still do, freelance photography, for weddings and family photos. And when I started working at the Veterinary Center, I started doing end-of-life pet photography for people.
I still do photography on the side and love it, but I wanted something that was a little more stable and structured. When I was doing photography primarily, I’d be up working late, always busy, forgetting to eat, so I wanted to do something different for my day-to-day.
I actually ended up at The Post through Chelsea. We’d worked together at the veterinary clinic and she told me how much she loved it here. So, when I found out there was going to be a role available at The Post, I decided to apply!
3. How have your first few months at The Post been?
It’s been really good. I love it a lot here. I thrive in customer service roles and making sure that people and things are taken care of. In this role, I spend my time helping people all day and getting to talk to everybody, so it’s really nice.
Coming from the fast-paced Veterinary Office, where we were working 10-hour shifts and couldn’t even eat lunch some days, it’s nice to be able to take a breath and enjoy everything.
All the members are really nice here!
4. What challenges have you been most excited to tackle since you started working at The Post?
So far, the most challenging thing for me has been the learning curve with all the tech stuff.
Our members come to me for help with their computers, and I will sometimes have to Google things and figure it all out so that I can help them out properly!
But I’m learning a lot and I’m always determined to find a solution for people’s challenges. So, whenever someone asks me to help with something tech-related, I’ll always find a way to figure it out and, if I don’t know the answer right away, I’ll come back to them with one as soon as possible.
5. What’s the most rewarding aspect of your role here?
The most rewarding thing is when our members will just come up and chat with me. They want to know about my life and they tell me about their life. And I think that’s really rewarding—having relationships that are professional but feel personal, too.
6. What do you want people to know about you?
I would like people to know that, even if I look busy, please don’t worry about bothering me. I don’t mind being bothered—I’m always here to help and I’ll make time for you. Some of our members like decaf coffee, for example, but we don’t make it every day. But if you want it, just let me know and I’ll make it happen! Please don’t worry about bothering me.
And, if I don’t know the answer to something, I’m always willing to help and get an answer for you to figure it out.
If you’d like to meet Tayler, stop by the front desk to say hi, or book a tour of The Post and join an amazing professional community.